1. Introduction
Welcome to Aestheticsnet.com (“the Website”, “we”, “us”, “our”). We are a global directory and information platform for the aesthetic, regenerative medicine, beauty, and wellness industries, operated by MPM International Group & Holdings.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, register an account, submit a listing, or interact with our services. It also outlines your rights regarding your personal data.
Please read this Privacy Policy carefully. By using the Website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not use the Website.
2. Information We Collect
We collect various types of information to provide, maintain, and improve our services, as well as to ensure the safety and integrity of our platform.
2.1 Information You Provide Directly
When you register, create a listing, or contact us, we may collect:
- Account Information: Full name, username, email address, password, and contact preferences.
- Business/Listing Information: Business name, address, phone number, website URL, business description, professional qualifications, certifications, accreditations, photographs, logos, video content, treatment lists, pricing details, and operating hours.
- Payment Information: If you purchase premium listings, advertising, or other paid services, we may collect billing details. Please note that payment processing is handled by trusted third-party payment gateways; we do not store full credit card or bank account details on our servers.
- Communications: Any information you provide when you contact our support team, participate in surveys, or send us feedback.
2.2 Information Collected Automatically
When you visit or interact with our Website, we may automatically collect certain technical data using cookies and similar tracking technologies:
- Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language settings.
- Usage Data: Pages viewed, time spent on pages, clicks, scroll behavior, search queries, referring/exit pages, and other interaction data.
- Location Data: General geographical location derived from your IP address (e.g., country or city level).
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as:
- Social media platforms (if you log in or link your accounts).
- Analytics providers (e.g., Google Analytics).
- Advertising and marketing partners.
3. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
3.1 To Provide and Maintain Our Services
- To register and manage your account.
- To create, publish, and display your directory listing(s) on the Website.
- To allow clients, clinicians, manufacturers, suppliers, and other users to connect and discover each other.
- To process transactions (e.g., premium listings or advertising packages).
- To provide customer support and respond to your inquiries.
3.2 To Improve and Personalize Your Experience
- To analyze how users interact with our Website and identify areas for improvement.
- To personalize content, recommendations, and advertisements.
- To remember your preferences and settings.
3.3 To Communicate With You
- To send you administrative messages, account updates, and service-related notifications.
- To send you newsletters, promotional materials, and marketing communications (only where you have given your consent or where permitted by law).
- To notify you of changes to our services, Terms, or Privacy Policy.
3.4 For Security and Compliance
- To monitor and protect the security and integrity of our Website.
- To detect, prevent, and address fraud, spam, abuse, or other harmful activities.
- To enforce our Terms and Conditions.
- To comply with applicable laws, regulations, and legal requests.
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area (EEA) and the United Kingdom, we process your personal data based on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Registering your account and providing our core directory services. | Contractual necessity – processing is necessary to perform the contract we have with you. |
| Sending marketing communications (newsletters, promotions). | Consent – you have given us explicit consent to contact you for these purposes. You may withdraw your consent at any time. |
| Analyzing usage, improving the Website, and ensuring security. | Legitimate interests – we have a legitimate business interest in maintaining and improving our platform, provided your rights and freedoms do not override those interests. |
| Complying with legal and regulatory obligations. | Legal obligation – processing is required to comply with laws and regulations. |
5. How We Share and Disclose Your Information
We do not sell your personal data. However, we may share your information in the following circumstances:
5.1 Public Display (Directory Listings)
The information you submit in your directory listing (including business name, description, address, contact details, photographs, and qualifications) is publicly visible to all visitors of the Website. This is the core function of our directory service, allowing clients and industry partners to find and contact you.
5.2 Service Providers
We share your information with trusted third-party vendors and service providers who help us operate the Website, such as:
- Hosting and cloud infrastructure providers.
- Payment processors (for premium services).
- Email delivery services.
- Analytics and performance monitoring tools.
- Customer relationship management (CRM) platforms.
These providers are contractually bound to protect your data and only process it for the specific services they perform on our behalf.
5.3 MPM International Group & Holdings
As part of the MPM International Group & Holdings, your information may be shared within the group for administrative, operational, and business development purposes. All entities within the group are committed to protecting your data in accordance with this policy.
5.4 Legal and Regulatory Authorities
We may disclose your information if required to do so by law, or in response to a valid legal request (such as a court order, subpoena, or government investigation), or to protect the rights, property, or safety of Aestheticsnet.com, MPM International Group & Holdings, our users, or others.
5.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the new owner as part of that transaction. We will notify you of any such change in ownership or control.
6. International Data Transfers
Aestheticsnet.com is a global platform. Your personal data may be stored, processed, and accessed in countries outside of your country of residence, including in jurisdictions where data protection laws may differ from those in your home country.
We take appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy. For transfers from the European Economic Area (EEA) or the UK, we rely on mechanisms such as:
- Standard Contractual Clauses approved by the European Commission.
- Data transfers within the MPM International Group & Holdings under binding corporate rules or equivalent safeguards.
By using our Website, you acknowledge and consent to the transfer of your information to international servers and processing facilities.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods include:
- Account data: Kept for as long as your account is active. If you close your account, we may retain certain information for legal compliance, dispute resolution, and enforcement of our Terms (typically up to 7 years).
- Listing content: Publicly displayed listings may remain visible even if your account is inactive. You may request removal of your listing by contacting us.
- Usage and analytics data: Retained for shorter periods (typically up to 26 months for aggregated analytics data).
- Marketing communications: If you unsubscribe from marketing emails, we will keep a record of your email address to ensure we do not send you further communications.
8. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Secure Socket Layer (SSL/TLS) encryption for data transmitted between your browser and our servers.
- Access Controls: Restricted access to personal data to authorised personnel only, on a need-to-know basis.
- Secure Infrastructure: Firewalls, intrusion detection systems, and regular security audits.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your jurisdiction (particularly if you are a resident of the EEA, UK, or California), you have certain rights regarding your personal data. You may exercise these rights at any time by contacting us at infor@Aestheticsnet.com